FAQ 2018-06-25T21:04:01+00:00

Add the goods into your basket and pick a delivery date and time that is convenient for you. We offer 2 hour time slots to ensure that you will know when your delivery will arrive, at a convenient time when you know you will be home. If you are not home, then your order will be left on your doorstep, which will be at your own risk.

We deliver to the following postcode regions RG14, RG18, RG19, RG20.

Our minimum spend is £10. There is a delivery charge of £1.50 for orders under £70.

Raw food from us will come frozen, so you will need to consider freezer storage space. Freezing is great – it keeps the nutritional value. The temperature is cold enough to kill off any harmful parasites and is also nature’s natural preserver – so no preservatives required!.

A raw diet does not need to be gradually introduced. You can do a complete swap – dry/canned one day, raw the next. It is not recommended to mix kibble with raw as it may upset the digestive system.

To start with, feed one protein source (like chicken), for a week. Then next week introduce a new meat (like beef), combine for a week and use this method to introduce other things like lamb, rabbit, etc..

There are many health benefits that come with a raw diet. Some of the most obvious benefits include: improved digestion, a calmer & happier dog, better weight management, healthier skin and coat, reduced allergy symptoms, healthier teeth and gums.

One thing that many dog owners unknowingly overlook are the treats they reward their pets with. There are healthy treats we can give our dogs without resorting to low quality processed snacks!

We provide a range of healthy natural treats that are nutritious, low in fat and dogs love them! See our treat range for ideas.

Check out our meal calculator below these question for a basic guide on how much to feed…

The amount to feed depends on several factors including weight, breed, age, environment and activity levels.

As a general rule for adult dogs, raw is fed at 2-3% of their ideal weight – e.g. a 10kg dog should eat roughly 200g-300g per day.

For puppies we recommend the following guide:

2 – 4 months: 10 – 8% of their body weight

(at 4 months drop down to two meals a day)

4 – 6 months: 8 – 6% of their body weight

6 – 8 months: 6 – 4% of their body weight

8 – 12 months: 4 – 3% of their body weight

12 + months: 2-3% of their body weight

This should be used as a guide. Keep an eye on your dog and adjust up or down as needed.

It is not necessary, but certain fruits and veg can be fed to dogs. Dogs are unable to break down the cell walls in veg. Therefore it must be grated/blended to break these down and should be fed raw to allow dogs to get maximum nutrition from them.
Veg can be especially useful as a filler for dogs who need to lose weight as it is lower calorie than meat (but we’d suggest no more than 20 %). A raw vegetable treat like a carrot or banana goes down well with many dogs and is certainly better than a processed treat.
Avoid onions, avocado, cherries, mushrooms, raw and green potato, grapes and raisins

After handling any raw meat and before you touch anything else, you should wash your hands with soap and water. Clean up any juice spills to ensure safety for both you and your dog. Do not allow cross-contamination between raw and cooked meats. Wash your dog’s bowl after each meal.

We use the ratio 80% meat, 10% bone & 10% offal (offal must contain 5% liver. This is essential). Examples of things that are counted towards 80% meat are: heart, tongue, cheek, skirt, off cuts, lung, diaphragm, trachea, gizzards, green tripe, brisket, stewing meat, fillets. The 10% offal includes 5% liver, then 5% kidney, spleen, brain, testicles or pancreas.

You should to aim for a good varied diet. This does not have to be achieved with every meal and can be over several days.

MEAL CALCULATOR

How much does your dog weigh?